Lunch Date
#4: Saturday, February 4, 2010
Got together this time on a
Saturday—couldn’t do it on Friday and we were determined not to let a week go
by. Just like any new regimen, be it exercise or whatever…all it takes is
missing one time, that one work-out, that one class…just a break in the cycle
and the glue fusing the bond will dissolve and the commitment will be broken.
Why is that so? I don’t know, but it is true.
We were excited to try an Italian
restaurant. Since I’ve been studying l’Italiano, I’m always eager to see if
someone will “parlare” with me in Italian. Although I had been to this location
many times, I had not yet tried the newest installment in what seems to be a
bad luck spot for a restaurant downtown. So we were off to try Forno Vecchio
www.fornovecchio.com/ 680 Main
Street, eager to pay homage to our Italian heritage.
Critique
#1 Location: 5 points. Perfect downtown spot. I’m not sure why this
particular location has bad restaurant karma; nothing seems to last here. I had
enjoyed “Amarone”, the former real
Italian installment at this site, owned by the Veronese family that tried in
vain to operate a successful restaurant in America. Didn’t work out for them,
but I relished going there to practice my Italian and be corrected/encouraged
by Matteo, the proprietor. The location seems fine: great store front,
attractive entrance, plenty of walk-by attention. No indication that I can see
that would doom a restaurant to failure at this venue.
Critique
#2 Ambiance: 5 points. Very American-Italian trying to look Tuscan, but the
décor is pleasing (mi piace!) and tables are spread out to allow private
conversation. We arrived at about 1:30 on a lovely, sunny day, with Farmers’ Market
just ending and the sidewalks bustling. We were surprised to find the place completely
void of patrons. Had we missed the lunch service? We peeked our heads in,
“Hello, is anyone here?” A member of the cooking staff saw us from his lookout
post in the kitchen and motioned for us to enter; obviously not a good omen. I
glanced across the street and saw many diners at Strizzi’s--clearly others
were having lunch at that time—just not at Forno Vecchio. Sadly, I also
realized it was doubtful I’d be practicing any Italian that day!
Critique
#3 Menu Offering: 3 points. We wanted a light lunch—certainly not primo and
secondo, so we primarily looked at the panni menu. Not many to offer. I was
considering the mushroom flatbread, but discussed ideas with the server. He
suggested either the salmon panino or the Pachetto Toscano as the more popular
lunch items served. I chose the pachetto as it looked like an attempt to be authentic. Mom went with the roasted
chicken panino. Perhaps had we gone there for dinner, we would have had a very
different opinion of the menu—but our quest was for lunch (il pranzo) in
Pleasanton, not dinner (la cena), so we can only critique what appealed to us
on a Saturday afternoon for lunch.
Critique
#4 Service: 2 points. So here we were, although devoid of dining
companions, we were not daunted. But here’s where they made a big mistake. “H-e-l-l-o,
where are you?” I had to suppress the urge to call out! We were the only people
in there for at least 45 minutes and we felt ignored. What an opportunity to
wow us—I think having a few menu samplings or a visit from the chef would have
been an excellent way to convert us to followers. The food was delivered
reasonably quickly, but Mom’s panino was cold.
There were grill marks on the focaccia, indicating that at some point it
was hot-but when served, the bread and chicken were cold and the cheese had
that once melted-but-now-solid look. When I later asked the waiter if the panini
were made earlier and then grilled when ordered, he said everything was made
fresh. Not by our account. Both the tea and coffee were just warm, not hot as
expected—surprising for Italians that usually have an espresso machine from
which they draw the hot water. Not in this case. Perhaps typical of Italian
table service, where the custom is to bring your food and then leave you
alone--we didn’t see our waiter after our food was served. Couldn’t get refills
on the drinks, couldn’t ask about the cold panino. The server was gone, we were
alone…and not very happy. By the time we finished our meal, about 3 other tables
were seated and now our sole server was busy and apologized for being the only
server available. He brought the menu for “la dolce” together with the
check. The only reason we gave it a “2”
and not a “1” was because when we mentioned that he failed to charge us for our
beverages, he just waved it off, dismissing the charge in exchange for the problem
with the cold panino. Mom thought that was nice—but I think he forgot to charge
us initially and didn’t want to bother to re-ring the tab!
Critique
#5 food: 3 points. The fresh focaccia and herbed olive oil brought to the
table upon entry were the best part of our meal. When the food arrived, it looked great and we were excited—even
took pictures of the food (a la Stephanie style) and eager to dig in. This is
where it really fell apart: The pachetto was disappointing. This must be the recipe:
brown some ground Italian sausage, don’t drain the grease, add cut up table
grapes, wrap in puff pastry and bake. That’s it. A restaurant’s specialty
should be somewhat more difficult to figure out. The pastry was good (wonder if
that was made on site), but the sausage/grape combo was really greasy and
tasteless. The dish could have used some veggies, onions, or something else of interest
to contribute to the taste. Mom’s cold panino was disappointing. True to form,
she took most of it home (honestly not an Italian thing to do) and
commented later that when she warmed it up, it was much better. Both sandwiches
were served with a side salad that included cranberries and almonds—that was
good, despite that the greens needed their stems trimmed. I must address the
presence of salad on a plate with panino—this is a huge red flag that this
“Italian” food is not at all what you would be served in Italia!